Support

Got a question or need a little help navigating your gaming experience? We understand that sometimes you need assistance, and getting it should be simple and stress-free. At New Funclub Casino, we're committed to providing you with friendly and effective support whenever you need it. Think of us as your helpful pit crew, always ready to get you back in the game smoothly.

How to Reach Us

We offer several ways for you to connect with our support team, ensuring you can choose the method that works best for you:

Live Chat: For immediate assistance, our Live Chat service is typically the quickest way to get answers. Connect with an agent in real-time directly through our website or app.
Email Support: Prefer to send an email? Reach out to us at support@newfunclub.com . We aim to respond to all email inquiries promptly, usually within a few hours.
Phone Support: Sometimes it's just easier to talk it through. Give us a call at +1-888-480-1070 to speak directly with one of our support representatives.

Always Available When You Need Us

Your gaming doesn't stick to a 9-to-5 schedule, and neither does our support. Our customer service team is available 24 hours a day, 7 days a week. No matter the time zone or the hour, rest assured that help is just a click or a call away.

Quick Answers in Our Help Center

Looking for a fast solution? Our comprehensive FAQ section and Help Center are great resources for finding answers to common questions instantly. We've gathered information on topics ranging from account management and banking (American Express, Bitcoin/BTC, Visa, etc.) to game rules and bonus details, like our Welcome Bonus. It's a great first stop for quick self-help.

Our Commitment to You

Our support team isn't just available; they're knowledgeable, patient, and genuinely dedicated to helping you. Whether you have a question about making a deposit using MasterCard, understanding the terms of a promotion like the $125 Free Chip, need assistance with a withdrawal via Bank Wire Transfer, or just have a query about how one of our Real Time Gaming titles works, we're here to provide clear and helpful solutions. Your satisfaction and smooth gaming experience are our top priorities. Don't hesitate to reach out – we're always happy to assist!